Privacy Policy

Nest Money values the trust You place in Us and respect Your privacy, maintaining the highest standards for secure transactions and protection of Your Personal Data. We have formulated this privacy policy (hereinafter referred to as “Privacy Policy” or “Policy”) to inform You about how Nest Money collects, stores, uses and otherwise processes Your data including Your Personal Data through Nest Money website www.nestmoney.in, Nest Money mobile Application, chatbots, notifications or any other medium used by Nest Money to provide its Services to You (hereinafter referred to as the “Platform”). The Platform is owned, maintained, operated and managed by Legentree Technologies Private Limited (hereafter referred in this document as “Nest Money”/ “We”/ “Us”). The terms of this Privacy Policy shall apply to You (hereafter referred in this document as “You” or “User”) as the user of the Platform. By visiting, downloading, using Nest Money Platform, and/or, providing Your information or availing Our Services, You expressly agree to be bound by this Privacy Policy as well as OurTerms of Use.

This Privacy Policy is published and shall be construed in accordance with the provisions of Indian laws and regulations including the Digital Personal Data Protection Act, 2023 (“DPDPA”), the related DPDP Rules, 2025 and their respective amendments, that require publishing of the privacy policy for collection, use, storage, transfer, disclosure of Personal Data. Personal Data means any data that identifies or relates to an identifiable individual, excluding any information that is made publicly available as per applicable law (hereinafter referred to as “Personal Data”). If You disclose to us any Personal Data relating to other people, You represent that You have the authority to do so and permit us to use such information in accordance with this Privacy Policy.

If You do not agree with Our Privacy, please discontinue use of Our Services; Your continued usage of the Platform shall signify Your consent to and acceptance of Our Privacy Policy and the related Terms of Use.

What Data Do We Collect From You?

Personal Data

We collect Personal Data that You provide voluntarily when You register on to the Platform or procure any Services through the Platform or make any inquiries through the Platform or communicate with Nest Money by email, telephone, letter or other methods, or subscribe for newsletters or other information services, or report a problem with the Platform, or otherwise contact Us.

We will collect Personal Data necessary to offer and fulfil the Services You request, that You provide Us through the Platform including but not limited to Name, Mobile Number, Email Address. We collect Your Personal Data such as Permanent Account Number (PAN), Your business-related information, videos or other online/ offline verification documents as mandated by relevant regulatory authorities for the purpose of identity verification, compliance with applicable Know Your Customer (KYC) requirements and for enabling Services under the Platform. We may ask You for additional information depending on the nature of Services You seek to avail through the Platform.

The Platform enables You to create a User profile, which consists of information about You, and may include Your Personal Data, Your financial information and other information including Your username (“Profile”). We will be collecting Your associated Profile information, including but not limited to name, email id, other Profile details as may be provided by You, Your transactions or attempts to transact on the Platform, OTP sent to You by Nest Money, accessing links, e-mails, chat conversations, feedbacks, notifications sent or owned by the Platform and if You opt to participate in Our occasional surveys.

We and Our service providers or business partners may also collect Your Personal Data from third parties or information made publicly available, as applicable, including but not limited to: Bill-related information, Your demographic and photo information including but not limited to address, gender, and date of birth.

To provide specific Services, such as identity verification for KYC or secure document uploads to Your Nest Safe, the Platform may request specific device permissions. All such permissions are requested on a 'Need-to-Use' basis, and You may revoke these at any time through Your device settings or by reaching out to our support team at support@nestmoney.in. Please note that revoking certain permissions may limit Your ability to use specific features of the Platform.

Technical And Usage Data

(a)

Scope of Collection: When You access or use the Platform, We automatically collect certain technical and usage information, including device identifiers, device model, IP addresses, operating systems, browser types, and network information. Such data may be collected at various stages of Your usage of the Platform such as visiting the Platform, registering on the Platform as a “User” or any other relationship that may be governed by Our Terms of Use. or creating Your Nest Money user account.

(b)

Personal Data Classification: While such information may be processed in an aggregated or de-identified manner for analytics and system administration, any data that can be linked to You is treated as “Digital Personal Data” and processed in accordance with the DPDPA.

(c)

Log Retention: We may retain system logs and technical records for such period as is reasonably required for security monitoring, fraud detection, audit, and compliance with applicable legal and regulatory requirements.

(d)

Purpose Limitation: This information is used for platform security, performance monitoring, Service improvement and regulatory compliance. We do not use such data for marketing or advertising profiling without Your consent.

Our Role In Processing Personal Data

Nest Money acts as the Data Fiduciary under the DPDPA for all Personal Data processed through the Platform. While We may engage third-party Data Processors to perform specific tasks on Our behalf, We remain primarily responsible for ensuring that such processing complies with the Act and applicable sectoral regulatory requirements. All such processors operate under binding valid contracts that mandate the use of reasonable security safeguards, confidentiality obligations and deletion upon completion of services, restrict data use to Our documented instructions, and grant Us the right to audit their compliance periodically.

Under the DPDPA, certain categories of Data Fiduciaries may be notified by the Government of India as Significant Data Fiduciaries (“SDFs”) based on factors such as volume and sensitivity of data processed, risk to data principals, and impact on national interests. As of the date of this Privacy Policy, Nest Money has not been notified as an SDF. However, in the event Nest Money is designated as an SDF in the future, it shall comply with all additional obligations applicable to such entities, including but not limited to appointment of a Data Protection Officer, conduct of Data Protection Impact Assessments, independent audits and enhanced governance requirements, in accordance with applicable law.

How Do We Use Your Data ?

Processing of Personal Data: We process Personal Data strictly in accordance with applicable law and only on one of the following lawful bases:

(a)

Consent : We process Your data based on Your free, specific, informed, and unambiguous consent, obtained through a clear affirmative action (such as a toggle, checkbox or button). You have the right to withdraw this consent at any time through Our privacy settings or contacting Our support centre at support@nestmoney.in. Where enabled under applicable law, You may also manage, review, or withdraw Your consent through any registered Consent Manager authorized by the Data Protection Board of India.

(b)

Legitimate Uses : We may process Your data without seeking fresh consent only in limited, high-integrity scenarios defined by law, including:

(i)

Voluntary Provision: When You voluntarily share data for a specific, obvious request (e.g., sharing a phone number specifically to receive a payment receipt).

(ii)

Legal & Regulatory Mandates: To comply with any judgment, order, or sector-specific law or regulations.

(iii)

Safety & Security : To detect and prevent fraud, ensure the cybersecurity of Our Platform, etc.

(c)

Other Lawful Basis : We process Your data based on Your free, specific, informed, and unambiguous consent, obtained through a clear affirmative action (such as a toggle or checkbox). You have the right to withdraw this consent at any time through Our privacy settings or contacting Our support centre at support@nestmoney.in. Where enabled under applicable law, You may also manage, review, or withdraw Your consent through any registered Consent Manager authorized by the Data Protection Board of India.

Consent & Withdrawal Mechanism : Where mandated by law, We obtain Your consent through clear, affirmative, and granular actions for distinct purposes. You have the right to withdraw Your consent at any time with the same ease as it was provided by contacting Our support team. While withdrawal does not affect the lawfulness of processing conducted prior to such request, We shall, within the legally prescribed time limit, and as per the applicable legal mandates, cease processing Your data for the revoked purpose, unless such processing is otherwise required or authorized under applicable law.

In case of the Nest feature of the Platform, where a User invites a family member to join the Nest by creation of an account, such family member shall be required to provide their own consent for processing of their Personal Data. Consent shall be obtained directly from the family member through an OTP-based confirmation sent to their registered mobile number, along with a notice of the purpose and scope of processing. No processing of such data shall occur unless and until such consent is provided.

We use the Personal Data collected from You strictly for the following purposes:

(a)

facilitation of utility bill payments and credit card bill payments through BBPS and related payment systems;

(b)

access to and analysis of credit reports from authorised credit information companies;

(c)

secure storage of financial and identity documents uploaded by You;

(d)

customer authentication, KYC and fraud prevention;

(e)

regulatory compliance and record retention;

(f)

customer support, grievance handling and to meet legal obligations;

(g)

to resolve disputes; troubleshoot problems; technical support and fixing bugs; help promote a safe service

(h)

platform security, system monitoring and incident detection; and

(i)

marketing and administrative communications and other information that may be of interest to You, only where You have provided separate consent.

While We may also process Your Personal Data for other legitimate business cases with a valid lawful basis under DPDPA. We ensure to take appropriate steps to minimize the processing to the extent possible, making it less intrusive to Your privacy.

The primary bases relied upon for the use of Personal Data are summarised below:

Category of Data	Purpose	Lawful Basis
Account information	User onboarding, Service access	Legitimate use
KYC data	Identity verification, compliance, Bill Payments, Credit reports access	Legal obligation
Payment data	Bill payments, transaction processing	Legitimate use
Credit information	Credit report access and analysis	Explicit consent
Nest Safe data	Secure storage and retrieval	Explicit consent
Fraud and security logs	Platform security, fraud prevention	Legitimate use
Regulatory records	Statutory reporting	Legal obligation
Marketing communications	Promotional messaging	Consent
Analytics and profiling	Service improvement	Consent

We also use technical and usage information that We collect about You:

(1)

to enable Your seamless use of the Platform;

(2)

to contact visitors of the Platform when necessary;

(3)

to resolve any issues with the Platform;

(4)

to efficiently manage the Platform which includes analysis, research, statistical and survey uses, together with testing and troubleshooting;

(5)

to ensure the Platform is safe and secure by monitoring activities within the context of continual process improvement;

(6)

to improve the algorithms, marketing efforts and enhance the overall service levels and offerings.

Nest Money may use technical and usage information for the above-mentioned purposes as well as to monitor the Platform and provide a better online experience to the Users.

Processing of Credit Information: Where Nest Money facilitates access to credit reports or credit score analysis, such processing shall be undertaken strictly in accordance with the Credit Information Companies (Regulation) Act, 2005 and other applicable regulatory guidelines and directions. Credit information shall be accessed only upon explicit consent of the User and shall not be used, reused, shared or retained beyond what is legally permitted. All User consents given for credit report access, will be stored by Nest Money for a period of 180 days from the date of such consent or till the date the User revokes such consent, whichever is earlier. Upon expiry of such period the consent data will be purged by Nest Money.

Processing of Financial and Payment Data: We process payment data in compliance with all applicable legal and regulatory frameworks. All payment-related data is stored and processed within India.

Information in the Nest Safe: We provide secure document storage services solely for the purpose of safekeeping and retrieval by the User. Uploaded documents are encrypted and the contents of the same will not be accessed by Nest Money. Users may delete stored documents at any time, subject to legal retention requirements.

We may analyze Your information, Your interactions with the Platform, usage patterns etc., to improve Our Services, enhance User experience, to provide recommendations and to offer certain User benefits.

Our settings may also allow You to adjust Your communications preferences. If You opt out, You will still receive non-promotional messages from Us about enquiring of any additional information that We may require for performing Services through the Platform.

We may share Your information with the government or disaster management agencies in case of emergencies or under the instructions of the government authorities.

How Do We Share Your Personal Data?

We shall not share the Personal Data We collect about You except as mentioned here:

(a)

As a matter of policy, We do not sell or rent information about You and We do not disclose information about You in a manner inconsistent with this Privacy Policy except as required by law or government regulation. We cooperate with law enforcement inquiries, as well as other third parties, to enforce laws such as those regarding, fraud, financial crimes and other personal rights violations. Therefore, We share Your information when Nest Money is required by law to share the information in situations such as

(i)

when We suspect a violation of the Terms;

(ii)

co-operating with law enforcement agencies in response to any judicial order; or

(iii)

co-operating with any investigation on matters related to public safety,illegal activities, suspected fraud, intellectual property infringement, threats to the physical safety of any person, or any activity that may expose Us or You to liability etc., as may be permitted by law.

(b)

With third parties such as Axis Bank, Razorpay, Setu, and Experian, strictly on a need-to-know basis and solely for the purpose of providing Services in relation to the Platform. You may review the privacy policies of the respective third-party platforms.

(c)

In addition to the above We may share information with cloud infrastructure providers, analytics providers and customer support vendors as required.

(d)

All third-party service providers operate under specific written contracts compliant with DPDPA.

(e)

We may sell, transfer or otherwise share some or all of Our assets, including Your Personal Data, in connection with a merger, acquisition, reorganization or sale of assets (including, in each case, as part of the due-diligence process with any potential acquiring entity) or in the event of bankruptcy. You shall be notified via email and/or a prominent notice on Our Platform of any change in ownership or uses of Your Personal Data, as well as any choices You may have regarding Your Personal Data.

Notwithstanding anything to the contrary in this Policy, We may preserve or disclose Your Personal Data if We believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Our rights or property.

However, nothing in this Policy is intended to limit any legal defenses or objections that You may have against a third party, including a government’s request to disclose Your Personal Data.

Where And How Long Do We Retain Your Information?

To the extent required by law, Nest Money primarily stores and processes Your Personal Data on secure servers located within the territory of India. We shall only retain Your Personal Data in accordance with applicable laws and for a period no longer than necessary to fulfil the purposes We collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. However, We may retain Your Personal Data for a different retention period if We believe it may be necessary to prevent fraud or future abuse or if required by law such as in the event of the pendency of any legal/regulatory proceeding or receipt of any legal and/or regulatory direction to that effect or for other lawfully authorized legitimate purposes. Once the Personal Data has reached its retention period, it shall be deleted in compliance with applicable laws.

Following termination or deactivation of Your account, We may (but are under no obligation to) retain Your information for legitimate interests such as part of analytical projects where We anonymize personal data in order to generate aggregated statistical data, and as evidence of transactions conducted by You through the Platform for regulatory purposes. We shall not disclose any of Your Personal Data other than as described in this Privacy Policy.

How To Ensure Your Information Is Accurate And Up-To-Date

We take reasonable precautions to ensure that the Personal Data We collect, use and process is complete, relevant and up-to-date. However, the accuracy of that information depends to a large extent on the information You provide. That's why We recommend that You:

(a)

Let Us know if there are any errors in Your Personal Data; and

(b)

Keep Us up-to-date with changes to Your Personal Data such as Your name, address, etc.

How Do We Ensure Your Data Is Secure?

We give high priority to safeguarding the confidentiality of Your data including Your personally identifiable information. We employ administrative, physical and electronic measures designed to protect Your information from unauthorized access.

We implement a ‘Privacy by Design’ and ‘Security by Design’ culture across its systems and processed to make sure privacy of Your data is not compromised at any stage. We implement encryption where appropriate.

In view of the nature of data processed, including financial, transactional and credit-related data, Nest Money maintains robust organisational and technical measures including periodic risk assessments, access controls, encryption, in alignment with the applicable legal, regulatory and sectoral cybersecurity requirements. Where mandated by law, We shall undertake Data Protection Impact Assessments and independent security reviews to evaluate and mitigate risks arising from processing activities.

We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of all information collected through or in connection with the Platform. Our employees are trained and required to safeguard Your information.

To protect Your privacy and security, We take reasonable steps (such as requesting a unique password) to verify Your identity before granting You access to Your account. You are responsible for maintaining the security of your devices, secrecy of Your unique password and account information, and for controlling access to Your communications with Nest Money. You shall promptly intimate us in case of any actual or suspected compromise to Your Personal Data.

Although We shall always use reasonable efforts to secure network communications and the Platform, We cannot guarantee that the information submitted to, maintained on, or transmitted from Our systems shall be completely secure or that information on the Platform may not be accessed, disclosed, altered, or destroyed. Using unsecured wi-fi or other unprotected networks to use the Service is never recommended.

Please do not send any Personal Data to Nest Money through any channels other than those intimated by Us. If You have reason to believe that Your interaction with Us is not secure (for example, if You feel that the security of any account You might have with Us has been compromised), You must immediately notify Us of the problem by contacting Us at support@nestmoney.in

How Do We Use Cookies And Similar Technologies

We use cookies and similar technologies to ensure the secure and efficient operation of the Platform and to improve user experience.

(a)

Essential Cookies : These are strictly necessary for core functionality, such as secure login, session management and fraud prevention, and do not require prior consent.

(b)

Non-Essential Cookies : For analytics, performance enhancement and usage patterns (including Google Analytics), We deploy such technologies only after obtaining Your clear affirmative consent through Our cookie preference banner.

(c)

Third-Party Services : Certain third-party services may process data in accordance with their own privacy policies and Our written contracts.

(d)

Control : You are always free to decline/delete Our cookies or similar technologies if Your browser/device permits, although in that case You may not be able to use certain features on the Platform and You may be required to re-enter Your password more frequently during a session. Additionally, You may encounter “cookies” or other similar technologies on certain pages of the Platform that are placed by third parties.

What Is Our Policy On Third Party Services

We may provide access to services provided by third-party including but not limited to billers, card issuers, and document providers (“Third-Party Services”) on the Platform, who may have privacy policies that are dissimilar to this Platform and for which We are not accountable. Further, You may be required to download certain third-party applications for making use of certain functionalities of the Services, which may be governed by terms of use and privacy policy, which may be different from that of the Platform. We recommend that You review the privacy policy posted on any Third Party Service platform or applications, that You may access through the Platform or download in connection with the Services.

10.

What Are Your Rights Over Your Personal Data

With respect to Your Personal Data that We have access to, You have the right to:

(a)

request access to Information : You have the right to obtain from Nest Money a summary of the Personal Data being processed about You, the processing activities undertaken, and the identities of all Data Fiduciaries and Data Processors with whom such Personal Data has been shared, subject to applicable law.

(b)

request correction and updation : You have the right to request correction of inaccurate Personal Data and completion or updating of incomplete Personal Data that Nest Money holds about You, though We may need to verify the accuracy of the new data You provide to Us before making such corrections.

(c)

request request erasure : of Your personal data to seek deletion or removal of personal data where there is no good reason for Us continuing to process it. You also have the right to ask Us to delete or remove Your personal data where You have successfully exercised Your right to withdraw consent, where We may have processed Your information unlawfully or where We are required to erase Your personal data to comply with local law. Note, however, that Your right is subject to Our legal obligations to retain certain data under applicable laws, including financial, regulatory and accounting requirements. If We are unable to comply with Your request of erasure for specific legal reasons, You shall be notified, at the time of Your request.

(d)

withdraw consent : at any time through the Platform or by contacting Our support team, the designated grievance redressal officer, where We are relying on consent to process Your Personal Data. This shall not affect the lawfulness of any processing carried out before You withdraw Your consent. If You withdraw Your consent, We may not be able to provide certain products or Services to You. We will advise You if this is the case at the time You withdraw Your consent

(e)

nominate : You have the right to nominate one or more individuals to exercise Your rights under the DPDPA in the event of Your death or incapacity. You may submit Your nomination by contacting Our support section at support@nestmoney.in. Please ensure Your nominee is aware of this appointment. To protect Your privacy, We shall enquire the nominee to provide a valid death certificate or proof of incapacity and undergo identity verification before We grant access to Your data. consent

(f)

grievance redressal : You have the right to register a grievance with Nest Money regarding the processing of Your Personal Data or any violation of Your rights under the DPDPA. Our designated officer will investigate and resolve Your concern typically within such timeline as may be prescribed by law.

(g)

approach the Data Protection Board : Where You are dissatisfied with Our response to Your grievance, or do not receive a resolution within the prescribed timeline, You have the right to lodge a complaint with the Data Protection Board of India through its digital portal.

You can exercise Your rights specified herein above by contacting Our support section at support@nestmoney.in.

11.

Privacy Of Children

We do not knowingly collect or process Personal Data of individuals under the age of eighteen (18) years ('Child') and use of Our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. Any Personal Data of a Child should only be shared with verifiable consent from a parent or legal guardian. If We discover data has been collected from a Child without verifiable parental consent, We shall purge it from Our systems and ensure Our Data Processors do the same without undue delay.

12.

Data Breach Notification & Response

In the event of a Personal Data Breach, Nest Money shall implement necessary measures to mitigate any potential harm. We are committed to transparency and shall:

(a)

Notify the Board: Provide an initial intimation to the Data Protection Board of India upon becoming aware of the breach, followed by a detailed report within the period prescribed under applicable law.

(b)

Notify Affected Users: Inform each affected data principal without undue delay in a concise, clear, and plain manner. This notice will include the nature of the breach, likely consequences, measures taken by Us to mitigate risks, and actionable steps You can take to protect Your interests.

13.

Notification Procedures

It is Our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to You via e-mail notice, WhatsApp, SMS, or through conspicuous posting of such notice on the Platform, as determined by Us in Our sole discretion. We reserve the right to determine the form and means of providing notifications to You, provided that You may opt out of certain means of notification as described in this Privacy Policy. By providing Us Your e-mail address and phone number You agree and authorize Nest Money to communicate with You via channels like calls, E-mail, WhatsApp, SMS, or App Notifications for the purposes set out in this Privacy Policy.

14.

Phishing Or False Emails

Safeguarding information to help protect You from identity theft or “Phishing” is a top priority at Nest Money. We do not and shall not, at any time, request Your credit card information, Your account ID, login password, or national identification numbers in any unsecure or unsolicited e-mail, telephone or any other forms of communication.

If You receive an unsolicited email or other forms of communication that appears to be from Us or one of Our members that requests Personal Data (such as Your credit card, login, or password), or that asks You to verify or confirm Your account or other Personal Data by clicking on a link, that communication was likely to have been sent by someone trying to unlawfully obtain Your information, sometimes referred to as a "phisher" or "spoofer." Please contact Us at support@nestmoney.in, with the subject line as “Phishing”, if You get any communication like this.

15.

Changes To Our Privacy Policy

With the changes in the Platform or due to change in applicable laws, We may be required, to add, remove, change or modify portions of this Privacy Policy from time to time. We strongly advise that You revisit this Privacy Policy regularly to ensure that You are aware of the updated privacy practices.

We shall not reduce Your rights under this Privacy Policy without Your consent. If these privacy and/or information security procedures materially change at any time in the future, We will post the new changes conspicuously on the Platform to notify You and provide You with the ability to opt out in accordance with the provisions set forth above. We may also notify the change to You by email or other forms of communication, at Our discretion.

Unless You consent to the revisions or changes, We shall continue to use Your Personal Data in a manner consistent with the Privacy Policy in effect at the time You submitted the information. We always indicate the date when the last update was made and We will make available the archived versions for Your review.

16.

Breach Of Privacy Policy

We reserve the right to terminate or suspend Your usage of this Platform immediately if You are found to be in violation of Our Privacy Policy. We sincerely request You to respect privacy and secrecy concerns of others.

17.

No Reservations

We do not accept any reservation or any type of limited acceptance of Our Privacy Policy. You expressly agree to each and every term and condition as stipulated in this policy without any exception whatsoever.

18.

No Conflict

This Privacy Policy constitutes a part of the Terms of Use.. We have taken utmost care to avoid any inconsistency or conflict of this policy with any other terms, agreements or guidelines available on Our Platform. In case there exists a conflict, We request You to kindly contact Us for the final provision and interpretation.

This Privacy Policy operates subject to applicable sectoral laws and regulatory directions, including but not limited to guidelines, circulars and instructions, as may be applicable from time to time.

In the event of any conflict between this Privacy Policy and any mandatory regulatory requirement applicable to Nest Money as a financial services or payment system participant, such regulatory requirement shall prevail.

19.

Grievance Redressal And Data Protection

Nest Money has designated a specific officer for grievance redressal to oversee its data protection and privacy practices, including grievance handling, in line with evolving regulatory expectations.

You may contact Our designated officer regarding any concerns, requests for rights or grievances at:
Name: Supreeth T S
Email: grievance@nestmoney.in

Timeline & Escalation: We shall acknowledge Your grievance at the earliest and provide a final resolution within such timeline prescribed by law. If You are not satisfied with Our resolution, You have the right to escalate Your complaint to the Data Protection Board of India through its official digital portal.

20.

In case You have any questions, concerns, or complaints regarding the processing of Your Personal Data or this Privacy Policy please contact Our Privacy Team at support@nestmoney.in. We are committed to answer Your questions within the reasonable time limit prescribed by law.

21.

How Is Your Personal Data Handled In The Nest

This section explains how Personal Data is processed when You create, join, or use the Nest feature on the Platform. This notice is intended to provide a high-level, feature-specific overview to help You make an informed decision before providing Your consent.

Detailed information regarding data retention, security safeguards, lawful processing grounds and Your rights under applicable law is set out in other sections of this Privacy Policy and applies equally to Personal Data processed through the Nest feature, unless stated otherwise. Detailed information about the Nest and its functionalities, is available in Our Terms of Use.

What Personal Data Do We Process?

Depending on Your use of the Nest feature, We may process the following categories of Personal Data:

(a)

Identity Information: Full name, PAN number where required, address, date of birth, gender

(b)

Contact Information: Mobile number, Email address

(c)

Nest and Account-Related Information: Nest membership and Nest Member details, Profile information visible within the Nest, Transactions, bill payments, and assignments undertaken by You or on Your behalf within the Nest

(d)

Credit-Related Information (Where Applicable): Credit score and credit report information obtained from authorised credit bureaus, strictly pursuant to Your explicit consent

How And Why Do We Process This Data?

We process Your Personal Data in connection with the Nest feature to:

(a)

create and manage Your Nest membership and profile;

(b)

complete KYC formalities and perform Service related obligations

(c)

enable shared functionality between Nest Members, including bill payments, credit report fetching, document sharing and other permitted account actions;

(d)

facilitate credit report related Services where You have expressly consented;

(e)

provide Nest-level visibility and controls to Nest Members; and

(f)

comply with applicable legal, regulatory and contractual obligations, where relevant.

Further details on processing purposes, lawful grounds, and safeguards are described in the relevant sections of this Privacy Policy.

Data Visibility And Actions Within A Nest

By choosing to join a Nest, You acknowledge and understand that:

(a)

certain Personal Data relating to You will be visible to other Nest Members of the same Nest,

(b)

other Nest Members may take permitted actions as indicated in OurTerms of Use., on Your behalf within the Nest, based on the permissions and consents granted by You,

(c)

Documents uploaded to the Nest Safe are visible to other Nest Members only if You explicitly choose to share them.

Consent And Consent Management

Where consent is the legal basis for processing, consent for the processing of Your Personal Data in connection with the Nest feature is obtained directly from You through either OTP-based confirmation sent to Your registered contact details, or other specific consent mechanisms in the Platform.

By entering or choosing to share such OTP, You provide Your clear and affirmative consent for the processing of Your Personal Data for the purposes described in this section and elsewhere in this Privacy Policy.

You may withdraw or modify Your consent at any time using the controls available on the Platform or reaching out Our support team at support@nestmoney.in. Withdrawal of consent may result in limited access to certain Nest features, without affecting processing carried out prior to such withdrawal.

Your Rights

Subject to applicable law, including the DPDPA, You have the right to:

(a)

Withdraw from a Nest or unlink Your profile from a Nest;

(b)

Correction of inaccurate or outdated Personal Data;

(c)

Consent Management including withdrawal of consent for specific Nest-related actions;

(d)

Nomination of a person to exercise Your rights in the event of death or incapacity

Further information on Your rights, and how to exercise them, is provided in the relevant sections of this Privacy Policy.

Grievance Redressal

If You have any questions or grievances relating to the processing of Your Personal Data through the Nest feature, You may contact Our designated Grievance Officer at grievance@nestmoney.in. If You do not receive a response within the period prescribed under applicable law, You may approach the Data Protection Board of India in the manner notified by it.

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