Terms of Use

Welcome to Nest Money! The Nest Money Mobile Application, the website www.nestmoney.in, chatbots, notifications or any other medium used by Nest Money to provide its Services to You (hereinafter referred to as the “Platform”) is owned, maintained, operated and managed by Legentree Technologies Private Limited (hereafter referred in this document as “Nest Money”/ “We”/ “Us”). Any access of the Platform or use of the services, offered by Nest Money through the Platform, is subject to your unconditional acceptance of these terms of use (“Terms”). These Terms will apply to You the user (“You” or “User”).

We recommend You to read these terms very carefully. By continuing to access and/or use the Platform, You agree to comply with the Terms. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OR IF YOU CANNOT REMAIN IN COMPLIANCE WITH SUCH TERMS, PLEASE DO NOT ACCESS THE PLATFORM OR USE ANY OF THE SERVICES AND IMMEDIATELY CEASE SUCH ACCESS AND USE.

The Platform is an online platform, which will facilitate services including but not limited to BBPS bill payments, Mobile Recharges, credit report analysis, document locker facilities etc., for its Users (“Users”). The Services are limited to automated, user-initiated tools and informational outputs based on data provided by Users or authorised third-party sources. Nest Money hereby grants You, a limited, non-exclusive, non-transferable, royalty free license to use the Platform for the purposes of availing Our Services.

Nest Money is not a credit bureau, account aggregator or information utility. Nest Money does not provide personalised financial, investment, lending or credit advice, does not make recommendations, and does not act as a SEBI-registered investment adviser, broker, lender or credit intermediary and any outputs are generated through automated, user-initiated tools based on user-provided inputs. Any analysis or information made available through the Platform is of a general and informational nature only.

Users acknowledge that they remain solely responsible for evaluating any information obtained through the Platform and for any financial decisions taken by them. To the extent permitted by applicable law, Nest Money shall not be responsible for losses arising from decisions made independently by Users based on such information.

We may at any time revise these Terms or add any additional terms that apply to a Service to reflect changes to Our Services or change in any applicable laws, or for other specific reasons. We strongly suggest that You review the Terms regularly. The most up to date version of the Terms will always be available for Your review under the "Terms of Use" link that appears in the Platform. We will provide notice of any changes to the Terms on this page and any Service specific changes will be notified in the relevant page of the applicable Service. Changes will not apply retroactively. Unless We specifically mention otherwise in a notice, changes will become effective immediately upon being posted. If You do not agree to the modified Terms for a Service, please discontinue Your use of that Service.

Eligibility Of Users

By using the Platform, You warrant You satisfy all the below mentioned basic eligibility criteria:

(a)

You are at least 18 years old (if You are an individual) or if You are an entity, that You are legally constituted as per the applicable laws of the country of Your registration; and

(b)

You are legally capable of entering into a binding contract under the applicable laws; and

(c)

You are not in any way prohibited by the applicable law in the jurisdiction in which You are currently located to agree to and abide by these Terms; and

(d)

You are not a citizen or resident of, or located in, a country or region that is subject to any sovereign country sanctions or embargoes.

Registration

The Platform and the Services are available only to registered users who have successfully completed the registration process and the applicable Know-Your-Customer (“KYC”) requirements specified on the Platform. To register and create a User account (“Account”), a User must provide the information required for registration (“Registration Data”) as displayed on the Platform and specifically agree to these Terms.

Upon acceptance, these Terms shall become legally effective and binding on You, together with any amendments made by Nest Money from time to time and published on the Platform. You acknowledge that these Terms constitute a valid and enforceable agreement notwithstanding that they are executed electronically.

For the purposes of these Terms, “Acceptance” means Your clear affirmative action indicating agreement, including by clicking the “Accept” button on the registration page, or by accessing or using the Platform or any of the Services, or by any other conduct that demonstrates Your intention to be bound by these Terms.

You agree to provide true, accurate and complete information as prompted by the registration form and all forms You access on the Platform, and to update this information to maintain its truthfulness, accuracy and completeness. In case of any change in Your information including personal information provided to us, You agree to update Your Account information promptly. Any personal data collected through the Platform will be dealt with as per Our Privacy Policy. The Platform currently does not charge any membership fee or subscription charges for becoming a registered User.

When creating or using an Account, ensure that You do not:

(a)

Provide any false personal information to Us (including without limitation a false username) or create any Account for anyone other than Yourself without such other person’s permission;

(b)

Use a username that is the name of another person with the intent to impersonate that person;

(c)

Use any user name or personal information that is subject to rights of another person without appropriate authorization; or

(d)

Use a username that is offensive, vulgar or obscene or otherwise in bad taste.

(e)

Use a username that is the e-mail address of any other person or entity.

As part of the registration process, a User shall be required to provide their mobile phone number and verify the same by entering a one-time password (“OTP”) sent by Nest Money for authentication. Upon successful verification of the mobile number, the User shall be required to provide such additional information as may be requested on the Platform for the purpose of completing registration. Once the registration process is completed, the User shall be assigned a unique user identification account (“User ID”) and shall become a registered user of the Platform.

You shall not transfer or sell Your Nest Money Account and User ID to another party. You accept and agree that Nest Money will assume that any person using the Platform with Your User ID and login credentials is You or is authorized to act for You.

By becoming a registered User, You agree to

(i)

maintain the confidentiality of Your Account login information;

(ii)

be fully responsible for your devices in which Your Account may be active and all activities that occur under Your Account,

(iii)

not use Your User ID or login credentials with the intent of impersonating another person

(iv)

not allow any other person to use Your User ID or login credentials except as expressly permitted under these Terms;

(v)

abide by the Terms and the processes, procedures, and guidelines described throughout the Platform;

(vi)

be financially responsible for Your use of the Platform. Nest Money will not be liable for any loss or damage arising from Your failure to comply with any of the Terms.

You agree to immediately notify Us of any unauthorized use, or suspected unauthorized use of Your Account or any other breach of security. We reserve the right to promptly disable Your User ID and suspend Your access to the Services and/or the Platform in the event We have any reason to believe that You have breached any of the provisions set out in these Terms including the Privacy Policy or that security of Your Account has been compromised. Our Services are not available to temporarily or indefinitely suspended members. We reserve the right, in Our sole discretion, to cancel unconfirmed or inactive Accounts.

Termination Or Deactivation Of Your Account

If a User wishes to terminate their use of Services or deactivate their account, they may contact Us through the Support section or atsupport@nestmoney.in. If Your account is deleted or terminated, whether at Your request or by Nest Money as per the Termination provisions herein, the agreement between You and Nest Money will be considered terminated and We will take the necessary steps to implement such termination. However, We may continue to retain certain transaction records and related information for record-keeping, audit, or regulatory compliance purposes, as required under applicable law.

Usage Restrictions

Account Responsibility and Compliance

You are solely responsible for all activities carried out through Your account and User ID. You agree to use the Platform and the Services in compliance with all applicable laws, regulations and governmental directions, including laws relating to payments, electronic commerce, consumer protection, cybersecurity, data protection and privacy.

Prohibited Content

You shall not upload, transmit, store or otherwise make available any content through the Platform that :

(a)

is unlawful, offensive, obscene, abusive, defamatory, libellous, fraudulent or misleading;

(b)

promotes hatred, discrimination, violence or harm against any individual or group;

(c)

harasses, threatens or advocates harassment of another person;

(d)

contains pornographic or sexually explicit material;

(e)

infringes the intellectual property, privacy or other legal rights of any third party;

(f)

promotes or facilitates illegal activities or provides instructions for the commission of unlawful acts;

(g)

contains false, inaccurate or deceptive information that You know or reasonably ought to know to be misleading; or

(h)

relates to unauthorised commercial activities, promotions, advertisements, contests, pyramid schemes or solicitations unrelated to the Services.

Prohibited Use of the Platform

You shall not use the Platform or the Services in any manner that:

(a)

impersonates any person, entity or authority, or falsely represents an affiliation;

(b)

distributes unsolicited or unauthorised communications, including spam or mass solicitations;

(c)

interferes with, disrupts, degrades or impairs the operation, security or integrity of the Platform, systems or networks;

(d)

introduces malware or any code intended to damage, disrupt, intercept or gain unauthorised access to systems or data;

(e)

accesses or attempts to access accounts, data, systems or networks without authorisation, including through probing, scanning or testing vulnerabilities without permission;

(f)

circumvents or attempts to circumvent security features or access controls of the Platform;

(g)

monitors, intercepts, scrapes, crawls or collects data from the Platform using automated means without Our prior written consent; or

(h)

deletes, alters or interferes with content or data belonging to another user without lawful authority.

Security Violations

Any attempt to compromise the security of the Platform, including unauthorised access, data interference, service disruption or misuse of system resources, may result in suspension or termination of access and may expose You to civil or criminal liability. Nest Money reserves the right to investigate such activities and to cooperate with law enforcement or regulatory authorities where required by law.

No Misuse Of Platform

You agree and undertake that the Services offered through the Platform are for the direct use of the Users only and are not intended to be resold or used in any manner for any commercial purposes. Users are hereby prohibited from renting, selling or otherwise sharing any information received through the Platform for any commercial purposes or for any consideration, monetary or otherwise. Any violation by a User of this provision shall entitle Nest Money to initiate appropriate legal action against such User in addition to restricting their rights to access or use the Platform.

If You have reason to believe that another User has not followed or complied with their obligations in these Terms, or You have a complaint to make, please e-mail Us at: support@nestmoney.in or by using the "Contact Us" form available on the Platform. Please provide full details of the nature of Your complaint and the materials to which the complaint relates. Subject to applicable laws, We will use Our reasonable endeavours to respond to all complaints within a reasonable time and to take reasonable action which We deem appropriate to resolve or rectify the subject matter of such complaints

In the event that Nest Money, in its sole and absolute discretion, considers that there has been a breach or threatened breach of any of the Terms by You, in addition to Our obligations under law, We reserve the right to take any action that We deem to be necessary, including without limitation, temporary suspension, or termination forthwith and without notice, of Your use of and access to the Services and the Platform, and in the case of illegal use, the initiation of appropriate legal proceedings.

Altering The Services And Termination

In effort to serve Our customers better, We are constantly changing and improving Our Services. We may add or remove functionalities or features, and We may suspend or discontinue a Service altogether or add or create new limits to Our Services at any time, for any reason whatsoever, including but not limited to repairs, planned maintenance or upgrades and shall not be liable to You for any such suspension or non-availability of the Services and/or the Platform (whether wholly or partly).

We believe that You own Your data and preserving Your access to such data is important. If We discontinue a Service, where reasonably possible, We will give You reasonable advance notice and a chance to get information out of that Service.

We may suspend or terminate Your use of Platform or terminate Your access to the Platform, in Our sole discretion without any liability to You or any third party, upon notice to You. Upon doing so, We may retain or delete any data, messages, files and other information or content that You provided through the Platform, in compliance with applicable laws. Any personal data consequent to such suspension or termination shall be handled in accordance with Our Privacy Policy

Irrespective of other remedies We have available, We may suspend or terminate Your Account and refuse to provide any or all Services to You if:

(i)

You breach the letter or spirit of any of these Terms;

(ii)

We are unable to verify or authenticate any information You provide to Us;

(iii)

We believe, in Our sole discretion, that Your actions may cause harm to Our Users (including You), to Us, or are contrary to the interests of the Platform;

(iv)

Once terminated, You must not continue to use the Platform under the same Account or register under a new Account.

YOU AGREE THAT NEST MONEY WILL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY LAWFUL TERMINATION OF YOUR ACCESS TO THE PLATFORM OR SERVICES OR DELETION OF YOUR ACCOUNT.

Upon suspension or termination of Your access to the Platform or Services for any reason, Your right to use the Platform shall immediately cease. Termination shall not, by itself, require Nest Money to delete or erase information relating to Your use of the Platform.

Disclaimer Of Warranties

The Platform and the Services is provided by Nest Money on an "AS IS" and "as available" basis. We make no express warranties or guarantees are made about the Platform or the Services. Nest Money does not guarantee that the Platform or Services is or will be available for use in any particular location. Your use of the Platform is at Your own initiative and risk. You must comply with all applicable local laws while using the Platform and Our Services.

TO THE FULLEST EXTENT PERMITTED BY LAW, NEST MONEY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF PLATFORM ACCURACY, ACCURACY OF USER CONTENT, FITNESS FOR A PARTICULAR PURPOSE, OF SATISFACTORY QUALITY, SECURITY, NON-INFRINGEMENT, SYSTEM INTEGRATION, AVAILABILITY, INTEGRITY, DATA ACCURACY, COMPLETENESS, RELIABILITY OR TIMELINESS, SUITABILITY OF CONTENT OR SERVICES, OR THOSE WARRANTIES THAT ARISE FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WE MAKE NO WARRANTY THAT ANY UPDATES, UPGRADES, BUG FIXES, ERROR CORRECTIONS AND/OR ENHANCEMENTS OF THE SOFTWARE WILL BE MADE OR THAT ANY COMMUNICATIONS FROM AND/OR TO THE PLATFORM WOULD BE SECURE OR NOT INTERCEPTED

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NEST MONEY AND ITS AFFILIATES, SUPPLIERS, SERVICE PROVIDERS, AFFILIATES AND AGENTS, DO NOT WARRANT AND EXPRESSLY DISCLAIM THAT:

(i)

YOUR USE OF THE PLATFORM AND/OR SERVICES AND ACCESS TO AND USE OF ALL OF THE TOOLS AND FEATURES THEREON WILL BE UNINTERRUPTED, OR TIMELY, ERROR-FREE OR THAT ANY SOFTWARE, SERVICES, PLATFORM OR SERVER(S) ON WHICH THE SERVICES AND PLATFORM ARE HOSTED ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE PLATFORM AND THE SERVICES AND ANY CONTENT PROVIDED ON OR THROUGH THE PLATFORM AND SERVICES AND ANY RECEIPT OR DOWNLOAD OF CONTENT OR INFORMATION FROM PLATFORM ARE ENTIRELY AT YOUR OWN RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, DATA OR PERSON, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS THE PLATFORM OR SERVICES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING THE PLATFORM. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY OUR REPRESENTATIVE SHALL CREATE A WARRANTY.

None of the content posted on the Platform are intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to Our Platform, or by anyone who may be informed of any of its contents.

Intellectual Property Rights

All right, title and interest in and to the Platform are owned by Nest Money. All content and materials contained in the Platform, including, but not limited to, all Platform design, content, images, logos, trade names, graphics, button icons, data compilations, digital downloads, etc., are protected by the applicable intellectual property laws and right, title and interest in and to the are either held by Nest Money or Our licensors.

You acknowledge and agree that the Platform and any software used in connection with the Platform contain proprietary and confidential information that is protected by applicable intellectual property laws. Any unauthorized use of the materials provided as part of the Platform is strictly prohibited. Software, in both source and object code forms, APIs, associated documentation, and other related materials may be available for download on certain parts of the Platform. Nest Money or its licensors own and retain all rights in such software content, including all applicable intellectual property rights. Nothing in these Terms grants any right or license to software content. Software content is governed by its own separate terms and conditions and all use of software content must be in accordance with the specified license(s), which may include, but is not limited to software licenses, End User Agreements and free/open-source software licenses, as applicable.

You understand and acknowledge that

(i)

the software, code, proprietary methods, and systems used to provide the Platform or Services constitute the intellectual property of Nest Money and may not be copied, modified, reproduced, republished, posted, or transmitted;

(ii)

the content on the Platform, including text, graphics, and other materials, is protected and may not be copied, modified, reproduced, republished, posted, or transmitted without prior written permission;

(iii)

the names, logos, trade names, service marks, and other materials displayed on the Platform or in the Services are trademarks of Nest Money and must not be used without authorization;

(iv)

no content on the Platform may be sold, offered for sale, redistributed, or commercially exploited without Our prior written permission;

(v)

nothing in these Terms grants You any right to receive, access, or use Our Intellectual Property except as generally permitted through the Platform in accordance with these Terms;

(vi)

You must not use any materials from the Platform in an unauthorized manner, including reproduction, republication, modification, distribution, data mining, data extraction, monitoring, or copying using any automated or manual process.

Except as specifically set forth above, nothing in these Terms confers, by implication, estoppel, or otherwise, any license or right under any trade secret, patent, trademark, copyright, or other intellectual property rights of Nest Money or any third party. All rights not expressly licensed are reserved.

You retain ownership of all User Content You submit, post, display, or otherwise make available on the Platform or Services. You hereby grant Nest Money a non-exclusive, royalty free, perpetual, irrevocable, worldwide, transferable license (with the right to sublicense) to

(i)

make User Content available on the Platform;

(ii)

use, copy, reproduce, process, adapt, modify, create derivative works of, transmit, host, display, and distribute such User Content in any media or distribution methods as necessary to provide the Services in accordance with these Terms;

(iii)

use such User Content for Our promotional and marketing purposes in accordance with applicable policies;

(iv)

process any Personal Data or financial information contained in the User Content strictly in accordance with Our Privacy Policy.

Intimation about Infringements

If You learn of any unlawful material or activity on the Platform, or any material or activity that breaches this notice, please inform Us. We respect the intellectual property rights of others and expect Users of the Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are promptly and properly provided to us. If You have a reason to believe that Your Content has been copied in a way that constitutes copyright infringement, please provide Us with the following information:

(i)

provide a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;

(ii)

identify the copyrighted work claimed to have been infringed;

(iii)

identify the material that is claimed to be infringing or the subject of infringing activity, and provide sufficient information to allow Us to locate the material;

(iv)

provide Your contact information, including Your address, telephone number, and email address;

(v)

include a statement that You have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law;

(vi)

include a statement that the information provided in the notification is accurate and that You are authorized to act on behalf of the copyright owner.

We have the right to remove the Content alleged to be infringing without prior notice, at Our sole discretion, and without liability to You. In appropriate circumstances, We will also terminate a User’s account if We determine that the User is a repeat infringer.

Third-Party Services And Integrated Data Flows

The Platform facilitates access to services provided by third-party billers, card issuers, and document providers (“Third-Party Services”). You acknowledge that Nest Money operates as a technical facilitator and does not exercise direct operational control over the uptime, billing accuracy, or internal systems of such third parties and the inclusion of any link or reference does not imply any endorsement, recommendation, or approval by Nest Money of such Third Party Services.

By initiating a transaction or service through a Third-Party Service, You provide explicit, purpose-specific consent for Nest Money to share the minimum necessary data required to complete the requested transaction or service.

Once such data is transferred, the relevant third party may process such data in accordance with its own privacy practices and applicable data protection laws. Nest Money does not control the subsequent processing of such data by Third-Party Services. You may manage or revoke third-party access permissions, where technically supported, through the settings or consent management features made available on the Platform.

While Nest Money disclaims liability for operational failures or service deficiencies attributable to Third-Party Services, in accordance with applicable consumer protection laws, Nest Money remains responsible for the secure transmission of Your data and payment instructions from the Platform to the relevant third-party gateway

Nest Money shall not be liable for any late fees, penalties, or service disruptions caused by a third party’s failure to update or process information after successful transmission

Nest Money endeavours to ensure that all redirections to Third-Party Services are performed over secure, encrypted channels. However, Nest Money does not guarantee the security of third-party environments after You exit the Platform.

From time to time, the Platform may display or facilitate promotions, advertisements, or offers relating to Third-Party Services. Any interaction, transaction, or business relationship You enter into with such third parties is solely between You and the relevant third party.

Nest Money shall not be responsible or liable for any loss, damage, or harm of any nature arising out of or in connection with Your access to, use of, or reliance on any Third-Party Services, promotions, offers, advertisements or dealings.

10.

User Content

Any and all content posted on the Platform by a User including but not limited to all information, content, data, materials, documents, images, third party URL links, or other material whatsoever in any format shall constitute the (“User Content”). To the extent the Platform enables Users to upload, store, transmit, share or make available User Content, Nest Money acts as an intermediary within the meaning of Section 2(1)(w) of the Information Technology Act, 2000 and avails the safe-harbour protections under Section 79 of the Information Technology Act, 2000.

Nest Money does not vet, verify the accuracy, correctness and completeness, edit or modify any User Content or any other information, data and materials created, used and/or published by You to determine whether they may result in any liability to any third party. You hereby warrant that You have the rights to use all such User Content in the manner set out in these Terms. WE EXPRESSLY EXCLUDE OUR LIABILITY FOR ANY LOSS OR DAMAGE ARISING FROM THE USE OF OUR SERVICE BY A USER IN CONTRAVENTION OF THIS CLAUSE.

Nest Money does not initiate the transmission of User Content, select the receiver of such content, or modify the information contained in such transmission, except as may be necessary for the operation of the Platform or to comply with applicable law.

Nest Money observes due diligence as required under applicable law and shall act upon receiving actual knowledge of unlawful content, including by disabling access to such content where required.

The views and information expressed by Users are solely those of the respective Users and do not represent the views of Nest Money.

11.

Data Use And Disclosure

Nest Money will use and protect information relating to Your use of the Platform in accordance with applicable law. We may disclose such information where required by law, regulation or legal process, or to Our service providers and partners solely for the purpose of providing and improving the Services. Any processing of Personal Data shall be governed by Our Privacy Policy.

12.

Privacy And Data Handling

By using the Services, You acknowledge that We may process and store the information shared by You solely for the purpose of delivering the Services, in accordance with the Privacy Policy. Your personal data rights—including the Right to Access, Correction, Erasure, and Nomination—are managed as detailed in Our Privacy Policy. Any request to exercise these rights, or grievances related to data processing, should be directed to the contact details provided in the Privacy Policy. Please note that withdrawing consent for essential data processing may result in the immediate termination of certain Services.

Subject to Your consent, Nest Money may

(i)

collect and analyse usage data to understand User behaviour, improve Services, and personalise features on the Platform;

(ii)

send You promotional communications, product updates, and offers through electronic means.

You may withdraw such consent at any time.

Where retention of information is required for compliance with legal, regulatory, accounting, audit, fraud prevention or dispute-resolution obligations, such information may be retained for the period mandated or permitted under applicable law, notwithstanding termination or any request for deletion. Upon expiry of applicable retention periods, such data shall be securely deleted or anonymised in accordance with Our data retention practices.

13.

Device Permissions

To provide specific Services, such as identity verification for KYC or secure document uploads to Your Nest Safe, the Platform may request specific device permissions. All such permissions are requested on a 'Need-to-Use' basis, and You may revoke these at any time through Your device settings. Please note that revoking certain permissions may limit Your ability to use specific features of the Platform.

14.

Accessibility And Inclusive Access

Nest Money is committed to providing inclusive and accessible access to the Platform for all users, including persons with disabilities, in accordance with applicable law and constitutional principles relating to the right to digital access.

We endeavour to design and maintain the Platform in line with generally accepted accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 and the relevant Indian Standards (IS 17802), to the extent reasonably practicable.

Where any user is unable to access or use any feature of the Platform due to accessibility constraints, Nest Money shall make reasonable efforts to provide appropriate assistance, alternative access mechanisms, or reasonable accommodation, subject to technical feasibility and security requirements.

Users may report accessibility issues or request assistance through Our grievance redressal mechanism, and such requests shall be reviewed in accordance with applicable law.

15.

Indemnification

You agree to indemnify and hold Us and Our affiliates, officers, employees and agents, harmless from and against all liabilities, losses, demands, claims, damages, penalties, interests and expenses (including ensuing legal expenses and costs) arising from any third party claims arising out of, resulting from or in any way related to Your use or access of Platform and/or Services, or any content posted/uploaded by You on the Platform or Your interactions with any other Users.

You shall further defend, indemnify and hold harmless Nest Money and its officers, directors, shareholders, and employees, from and against all claims and expenses, including but not limited to attorney’s fees, in whole or in part arising out of or attributable to:

(i)

any breach of these Terms by You; or

(ii)

Your actions or inactions, which may result in any loss or liability to Nest Money or any third party or arising out of Your violation of any applicable laws or regulations, including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other Users, or infringement of intellectual property or other rights.

16.

Limitation Of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEST MONEY AND/OR OUR DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS OR REPRESENTATIVES SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR LOSSES (INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF SAVINGS, LOSS OF DATA, OR LOSS OF GOODWILL) OR ANY DAMAGES OF WHATSOEVER NATURE THAT RESULT FROM OR ARISES IN CONNECTION WITH:

(i)

THE USE OF, DELAYS IN OPERATION, TRANSMISSION OR RESPONSE OF, OR INABILITY TO USE, THE PLATFORM OR THE SERVICES;

(ii)

ANY CONTENT OF THE PLATFORM AND/OR THE SERVICES;

(iii)

STATEMENTS OR CONTENT POSTED ON THE PLATFORM AND/OR THE SERVICES;

(iv)

ANY SERVICE PURCHASED OR OBTAINED THROUGH THE PLATFORM;

(v)

ANY ACTION TAKEN IN RESPONSE TO OR AS A RESULT OF ANY INFORMATION AVAILABLE ON THE PLATFORM OR THE SERVICES;

(vi)

ANY DAMAGE CAUSED BY MISTAKES, INACCURACIES, OMISSIONS, ERRORS, INTERRUPTIONS OR LOSS OF ACCESS TO, DELETION OF, FAILURE TO STORE, FAILURE TO BACK UP, OR ALTERATION OF ANY CONTENT ON THE PLATFORM OR THE SERVICES;

(vii)

ANY OTHER FAILURE OF PERFORMANCE OF THE PLATFORM OR SERVICES OR OTHER MATTER RELATING TO THE PLATFORM AND/OR THE SERVICES, IN EACH CASE WHETHER OR NOT CAUSED BY EVENTS BEYOND OUR CONTROL, INCLUDING, BUT NOT LIMITED TO, ACTS OF NATURE, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THE PLATFORM OR SERVICES OR CONTENT STORED THEREIN, IRRESPECTIVE OF WHETHER A CLAIM IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSSES.

IN NO EVENT SHALL NEST MONEY’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL DAMAGES, LOSSES, LIABILITIES, EXPENSES, AND CAUSES OF ACTION (WHETHER ARISING UNDER CONTRACT OR OTHERWISE), ARISING FROM OR RELATING TO YOUR USE OF THE NEST MONEY PLATFORM OR SERVICES OR ARISING FROM THESE TERMS OF USE EXCEED INR 5,000 (INDIAN RUPEES FIVE THOUSAND ONLY).

17.

Force Majeure

We will not be liable for any failure of performance under the Terms or to provide the Services through the Platform to the extent such failure was caused by a Force Majeure event, which shall constitute any and all events beyond Our reasonable control, including but not limited to acts of the government authorities, acts of God, fire, natural disasters, strikes, explosion, riots, war, terrorism, failure of third-party service providers, computer hacking, malicious damage, network failure, disruption of communication lines, power outages, etc.

18.

Grievance Redressal Mechanism

Tier 1 – Platform Support: You may contact Our customer support team through the Platform or at support@nestmoney.in. We shall acknowledge Your grievance and make reasonable efforts to resolve it within a reasonable period

Tier 2 – Designated Grievance Officer: If Your grievance is not resolved to Your satisfaction, You may escalate the matter to Our designated grievance officer:

Name: Supreeth T.S.

Email: grievance@nestmoney.in

The grievance officer shall review and provide a response in accordance with applicable law.

Nothing in this clause limits Your statutory right to seek remedies before appropriate regulatory or statutory authorities or competent courts under applicable law.

19.

Dispute Resolution

Without prejudice to the grievance redressal mechanism set out above, any dispute arising out of or in connection with these Terms between You and Nest Money in relation to these Terms of Our Services, Our goal is to resolve the dispute quickly and cost-effectively. Accordingly, You agree that We will resolve any claim or controversy at law or equity that arises between us out of this Terms.

Before filing a claim for arbitration or otherwise seeking relief in a court of law, You agree to first contact Nest Money to inform its customer support team of Your complaint and seek resolution. This notice of dispute must include: Your name, pertinent account information, a brief description of Your dispute, and contact information so that Nest Money may evaluate the dispute and attempt to informally resolve it. Nest Money will have sixty (60) days from the date of Your original complaint to informally resolve the dispute, which if successful will avoid the need for further action.

If You and Nest Money are unable to resolve a Dispute through informal negotiations, all claims arising from use of the Platform shall finally and exclusively be resolved by binding arbitration. Any election to arbitrate by one party will be final and binding on the other. The arbitration will be commenced and conducted under the Indian Arbitration and Conciliation Act, 1996, by sole arbitrator to be appointed by mutual consent of Nest Money and the User. Where the User and Nest Money are unable to arrive at a mutual consent, the sole arbitrator may be appointed in accordance with the Indian Arbitration and Conciliation Act, 1996.

Notwithstanding the foregoing, Nest Money retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction located in Bengaluru, India if You are located in India, or any other court of competent jurisdiction if You are located outside India, to prevent the actual or threatened breach of data, infringement, misappropriation or violation of copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights.

20.

Compliance With Laws

You are responsible for compliance with applicable laws, regulation and treaties, keeping in mind that access to the contents of this Platform may not be legal for or by certain persons or in certain countries. By agreeing to the Terms and other policies, You warrant that it is completely legal to use Our Services in Your country. It is the duty of the User to verify any potential violation. You agree to indemnify Us, our employees, agents or any related individual or organization for any liability We might incur in a foreign jurisdiction. Our Services shall not be deemed to constitute an offer to sell or serve in countries where it is illegal to do so. We reserve the right to monitor the location from which users access Our services and to block access from any jurisdiction in which participation is illegal or restricted.

21.

Waiver

If Nest Money fails at any time to insist upon strict performance of its obligations under these Terms, or if it fails to exercise any of the rights or remedies to which it is entitled under these Terms, the same will not constitute a waiver of any such rights or remedies and shall not relieve You from compliance with such obligations. No waiver by Nest Money of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to You in writing.

22.

Severability

If any of these Terms is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which shall continue to be valid to the fullest extent permitted by law.

23.

Assignment

You will not transfer, assign or delegate Your rights or obligations (including Your Account) under these Terms to anyone without the express written permission of Nest Money, and any attempt to do so will be null and void. We may assign Our rights and delegate any of Our obligations under these Terms, in whole or in part, in Our sole discretion, without Your consent.

24.

Assignment

24.

Notices

By using the Platform and Services, You accept that communication with Us will be mainly electronic. We will contact You via channels like calls, E-mail, WhatsApp, SMS, or provide you App Notifications by posting notices. You acknowledge that all contracts, notices, information and other communication We may provide electronically comply with any legal requirements that such documents are in writing.

25.

No Third Party Beneficiaries

Nothing in these Terms shall give, directly or indirectly, any third party any enforceable benefit or any right of action against Nest Money and such third parties shall not be entitled to enforce any of these Terms against Nest Money.

26.

Governing Law And Jurisdiction

These Terms shall be governed by the Indian Laws and the internal substantive laws of India excluding its conflict of law provisions, regardless of Your country or state of origin or where You access the Platform, and regardless of any principle of law that may provide for the application of the law of another jurisdiction. The courts of Bengaluru, Karnataka, India shall have jurisdiction over all matters arising out of or in relation to the use or access of the Platform.

27.

For any further clarification of these Terms or any other matter related to Our Platform, please write to Us at support@nestmoney.in

ADDITIONAL TERMS FOR THE “NEST”

For the purposes of these Additional terms applicable to the Nest feature available on the Platform (“Nest Terms”):

“Nest” means a shared digital space created on the Platform by a User, enabling multiple family members (“Nest Members”) to access and use shared features and perform permitted actions for themselves and, where authorised, for other Nest Members.

“Nest Member” means a User who has been validly added to a Nest and whose participation has been confirmed in accordance with the Platform’s authentication and consent mechanisms.

The Nest is designed as a restricted, closed user group, accessible only to Nest Members validly added to the same Nest. All actions, visibility, and data access under the Nest are strictly limited to the Nest Members of that Nest and are not accessible to Users outside the Nest.

Adding and Managing Nest Members

Any User may initiate an invitation by providing limited contact details of another family member. A User may add other family members as Nest Members to their Nest, subject to:

(i)

verification of identity;

(ii)

OTP-based consent;

(iii)

acceptance of these Nest Terms.

Where a User invites another family member to the Nest, such family member shall be required to provide their own consent for processing of their Personal Data. Consent shall be obtained directly from the family member through an OTP-based confirmation sent to their registered mobile number, along with notice of the purpose and scope of processing. No processing of such data shall occur unless and until such consent is provided.

Each Nest functions as a common shared space for all Nest Members, and participation is voluntary. A Nest Member may be removed or may exit the Nest in accordance with Platform settings; however, certain transaction or regulatory records may be retained as required by law.

Actions Permitted Within a Nest

Subject to explicit consent, applicable laws and Platform controls, each Nest Member may perform the following actions:

Profile and Account Management: Each Nest Member can:

(i)

Create, update, or manage their own profile.

(ii)

Create or manage a Nest-linked profile or account for another Nest Member, where such Nest Member has provided valid consent.

(iii)

Change or update profile pictures and related identifiers within the Nest. Note that financial data is personal to each Nest Member and other members of a Nest will not be able to modify such data.

Visibility of Nest Member Data: View Personal Data including Credit Report Information, Bill Payment Details and account-related information of other Nest Members within the same Nest, except for documents stored in the Nest Safe, unless expressly shared.

Payments and Bills: Each Nest Member can:

Credit Report related actions: Initiate credit score checks or credit report access for themselves or for another Nest Member, only where the concerned Nest Member has provided explicit consent, including OTP-based confirmation where required.

Nest Safe: Nest Members can Upload documents to the Nest Safe. Nest members can also share specific documents with selected Nest Members within the Nest.

Documents remain private by default and are not visible to other Nest Members unless actively shared.

Additional features: Nest Money may, in compliance with applicable laws and regulatory requirements, introduce additional Nest related features or services for Nest Members from time to time. Use of such features shall be subject to applicable terms, disclosures, and User consents, where required, and shall be governed by the Platform’s Terms of Use and Privacy Policy.

Consent and Authority Between Nest Members

By joining a Nest, each Nest Member acknowledges and agrees that:

(i)

other Nest Members may view certain Personal Data;

(ii)

other Nest Members may perform permitted actions on their behalf;

(iii)

such actions are undertaken solely within the Nest and based on consent.

Consent may be:

(i)

feature-specific;

(ii)

action-specific (e.g., credit report access);

(iii)

time-bound or revocable through Platform controls.

All personal data of Nest Members will be handled by Nest Money strictly in accordance with Our Privacy Policy.

Withdrawal of consent may limit or disable certain Nest functionalities without affecting the legality of processing carried out prior to withdrawal.

User Responsibility and Risk Allocation

Each Nest Member is responsible for:

(i)

ensuring the accuracy of data shared;

(ii)

granting consent only to trusted Nest Members;

(iii)

monitoring Nest activity affecting their data or financial obligations.

Nest Money does not act as an agent or fiduciary between Nest Members and is not responsible for disputes, misuse of authority, or unauthorised actions taken by a Nest Member using valid credentials or consent of another Nest Member

28.

Additonal Terms - Bbps Bill Payment

Roles and Responsibilities under BBPS

(a)

Role of NPCI (BBPCU): The Bharat Bill Payment Central Unit (BBPCU), operated by NPCI, establishes the standards, rules and operating procedures for transactions conducted through the Bharat Bill Payment System (BBPS) and oversees the network-level settlement and dispute resolution mechanisms.

(b)

Role of Nest Money: Nest Money acts as a BBPS participant and provides a digital interface to enable Users to view bills and initiate payments through the BBPS network. Nest Money implements reasonable technical and organisational measures to secure the Platform and provides a customer grievance redressal mechanism in accordance with applicable NPCI and regulatory requirements.

(c)

Limitation of Role: Nest Money acts solely as a facilitator for bill payments and does not provide the underlying utility or billing services. Nest Money is not responsible for the quality, accuracy, availability or performance of services provided by the relevant Biller or for delays arising from the Biller’s systems or BBPS network operations.

Payment Processing, Delays and Refunds

Consent Scope: Any authorisation or consent provided by You in connection with a transaction or service shall be limited to the specific purpose for which such consent was obtained. Nest Money shall not assume Your consent for any future transaction, recurring payment, or new data processing activity unless You have provided explicit authorisation for such actions through the Platform.

Payment Processing and User Inputs: Nest Money shall not be responsible for any incorrect, incomplete, or inaccurate information or inputs provided by the User at the time of initiating a transaction on the Platform. Users are solely responsible for verifying all payment-related details, including biller information and payment amounts, prior to confirming any transaction.

Settlement Timelines: The time taken for the credit of payments may vary depending on the User’s bank, card issuer, payment network, or BBPS participant. While many transactions may be processed in near real-time, settlement may normally take between 48 to 72 working hours. Nest Money does not guarantee specific timelines for third-party systems but shall initiate all processing requests promptly upon User authorisation.

Failed Transactions and Automated Reversals: In accordance with applicable RBI directions on turnaround time (TAT) for failed transactions:

(a)

Automatic Reversal: Where a User’s account is debited but the transaction is not successfully completed, Nest Money (in coordination with its PSP or Sponsor Bank) shall initiate an automatic reversal.

(b)

Timelines: Reversals shall be processed in accordance with the turnaround time prescribed by applicable RBI circulars for the relevant payment instrument.

Late Fees and Charges:ponsible for penalties or charges levied by third-party billers or card issuers due to general network delays, and will be liable only for any late fees or interest charges directly and solely resulting from a proven technical failure or gross negligence within Nest Money’s internal systems.

Refunds: In the event of failed or duplicate transactions or resolved disputed transactions, Users may be eligible for refunds, subject to the policies, procedures and determination of the relevant third-party service provider through which the transaction was processed. Nest Money shall use best efforts to process all refunds shall be processed within 7 working days; however, the refund timelines may be subject to the refund policies and timelines of the third-party service provider, technical issues etc. All refunds will be credited exclusively to the original source account used for the transaction.

Erroneous Credits and Reversals: In the event that a payment is erroneously processed and credited to a User’s account, Nest Money reserves the right to initiate a reversal to correct the error. Nest Money shall notify the User of such reversal within a reasonable time, along with the reason and relevant transaction details.

29.

Additional Terms – Credit Report Analysis

By onboarding, You provide explicit, specific, and informed consent to Nest Money to act as Your authorised representative to request Your credit information, including Your credit score and full credit report, from applicable Credit Information Companies (“CICs”). All User consents given for credit report access, will be stored by Nest Money for a period of 180 days from the date of such consent or till the date the User revokes such consent, whichever is earlier. Upon expiry of such period the consent data will be purged by Nest Money.

You authorise Nest Money to access Your credit information on a periodic basis for the purpose of providing updated credit insights and analysis through the credit reports feature. You may receive notifications or alerts from Nest Money and/or the relevant CIC in connection with such access, in accordance with their respective practices.

Your credit information shall be processed solely for the purpose of providing the credit report related Services and in accordance with applicable law. Nest Money shall not share such information with third parties for marketing or unrelated purposes without Your separate explicit consent.

You may withdraw Your consent for periodic access at any time through the privacy or consent settings available on the Platform. Upon such withdrawal, Nest Money shall cease initiating future requests to CICs for Your credit information, except where retention or access is required under applicable law or for regulatory, dispute resolution or fraud prevention purposes.

To access Your Credit Score and its analysis, You may be required to submit certain personal information, including Your name, email address, phone number, permanent account number (PAN) and date of birth. By submitting such information, You represent that the information provided is accurate and relates to You, or that You have the necessary authority and consent to provide such information on behalf of any third party. You shall be solely responsible and liable for any unauthorised or incorrect submission of third-party information.

Nest Money does not accept any responsibility or liability for any loss or damage arising from any information, documentation or data provided by You that is unauthorised, incorrect, incomplete, inaccurate or misleading, or where You fail to disclose any material fact to Nest Money or the relevant CICs.

You acknowledge that Nest Money merely displays credit information received from CICs based on the inputs provided by You and does not independently verify or modify such information. Nest Money shall not be responsible for any inaccuracies or incompleteness in the credit information displayed. Any corrections or updates to Your credit information must be undertaken directly with the relevant CIC

Any analysis, predictions, simulations or recommendations generated through Nest Money’s tools are indicative only and are based on Nest Money’s internal models. Actual changes to Your credit score may vary and are determined solely and independently by the relevant CICs. Neither Nest Money nor any CIC guarantees any outcome or change in Your credit score based on such tools, and Nest Money expressly disclaims all liability arising from reliance on such predictions.

30.

Additional Terms – Nest Safe

We provide secure document storage services solely for the purpose of safekeeping and retrieval by the User. “Nest Safe” means the feature within the Nest allowing storage of documents with selective sharing controls.

Uploaded documents are encrypted, and shall not be accessed by Nest Money. Users may delete stored documents at any time, subject to legal retention requirements.

Nest Members can share specific documents with selected Nest Members within the Nest. Documents remain private by default and are not visible to other Nest Members unless actively shared.

All documents and materials uploaded to the Nest Safe shall form part of the User Content and shall remain the property of the User. The User is solely responsible for the legality, accuracy, completeness and authenticity of any User Content stored in the Nest Safe

Nest Money does not verify, validate, authenticate or certify any documents stored in the Nest Safe and does not provide any legal, financial, or professional advice in relation to such documents.

The Nest Safe is a digital storage and retrieval service only and does not constitute an official repository, government record, or legally recognised digital locker under any applicable law. Documents stored in the Nest Safe may not be admissible or sufficient for evidentiary purposes.

While Nest Money endeavours to maintain availability and data integrity, the Nest Safe is provided on an “as is” and “as available” basis. Nest Money does not guarantee uninterrupted access, error-free storage, or the absence of data loss or corruption.

Users are solely responsible for maintaining independent backups of any documents stored in the Nest Safe. Nest Money shall not be responsible for any loss or inability to recover User Content.

Documents stored in the Nest Safe will be retained for as long as the User maintains an active account, unless deleted by the User or required to be retained by Nest Money under applicable law.

Nest Money may impose limits on file size, storage capacity, and file formats supported, and may modify such limits from time to time.

Nothing in these Terms creates a fiduciary, trustee, custodian or bailment relationship between Nest Money and the User in respect of User Content.

Users are responsible for exporting and retrieving their documents prior to Account termination or deletion.

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